The Ombudsman may:
- on a complaint by any aggrieved person; or
- on a reference by the Government or the Provincial Assembly; or
- on a motion of the Supreme Court or the High Court; or
- on his own motion (Suo Moto),
undertake any investigation into any allegation of maladministration on the part of any Agency or any of its officers or employees.
(Section 9(1): The Punjab office of the Ombudsman Act, 1997)